About Hpp Cares

HPP CARE CDE, a California nonprofit certified HUD Approved consumer credit, debt and housing counseling agency, understands the challenges the average person faces when it comes to being overextended with debt. We are committed to educating consumers, with an emphasis on financial matters. Our certified HUD Approved housing counselors provide personal assistance through budget counseling, housing counseling and debt management strategies to lower credit card interest rates and monthly payments. It is unfortunate that in 2022 key skills regarding the management of household finances are lacking from traditional education. This leads many to learn these lessons the hard way, putting them in difficult positions from which it can be hard to recover. Our agency implements the latest multilingual technology while bridging the divide to ensure consumers have access to the resources and the knowledge, they need to make sound decisions and better their financial situations.

All counseling session completed by HUD Certified Counselors.

Demographics served

88.9% of individuals served are low-to-moderate income (LMI) individuals*


Primarily served low- and moderate-income (LMI) historically underserved Black, Indigenous, and People of Color BIPOC within California populations (those earning 80% or less of the area median family income)

* Out of these individuals, 33.88% were male and 66.12% were female.

Meet our Leadership & Staff

At the core of HPP CARES CDE’s charitable mission is to help build solid financial foundations. Foreclosure prevention counseling and homeless counseling services are available free of charge.

There are some educational seminars that are free of charge and others have a nominal charge associated with participation.

katherine peoples

Katherine Peoples

Certified HUD Counselor #728386
kirsten challman

Kirsten Challman

Counselor Real Estate DRE #02115439
whitney lynn denys

Whitney Lynn Denys

Counselor| Realtor DRE #01899862
izell watkins

Izell Watkins

Videographer
aileen fernan

Aileen Fernan

Artist
dionne luna

Dionne Luna

Counselor Real Estate DRE #01865032
mike armendariz

Mike Armendariz

Counselor Solar
brittany medina

Brittany Medina

Account Manager
daphne kismet

Daphne Kismet

Counselor
emily rodriguez

Emily Rodriguez

Account Manager
Nancy Ruiz

Nancy Ruiz

Account Manager
Joy Ann

Joy Ann

Executive Assistance
`Diana` Chan

Diana Chan

Invoicing
Melvin Mar

Melvin Mar

Executive Assistance
Enrique

Enrique Hernandez

Account Manager
Mpume Nyandu

Mpume Nyandu

Director: Stakeholder Relations
Genesis Revera

Genesis Revera

Client First Impressions (ADU Awards & Fund Controls)
Keivn Bargamento

Kevin Bargamento

Administrative Assistant
Cecilia Mendoza

Cecilia Mendoza

Home Buyer Credit Budget Rental Counselor
Denys Rivera

Denys Rivera

Account Manager
Jasmin Catbagan

Jasmin Catbagan

Account Manager
Kuenlee Torreon

Kuenlee Torreon

Waitlist Account Manager
Ricky Patuan

Ricky Patuan

Data Support Manager
Jhon Hernandez

Jhon Hernandez

Scheduler
Leigh Lester

Leigh Lester

Homebuyer Trainer

Fees for services

Foreclosure prevention educational seminars, counseling and homeless preventive services are available free of charge.

There are some educational seminars and 1 on 1 counseling sessions that are free of charge and others may have a nominal charge associated with participation.

Holidays Observed

Causes we care about

Unconscious Bias

HPP CARES will not approve of any sort of discrimination. All staff must participate in UB training. UB training seeks to raise awareness of the mental shortcuts that lead to snap judgments—often based on race and gender—about people’s talents or character. Its goal is to reduce bias in attitudes and behaviors at work, from hiring and promotion decisions to interactions with customers and colleagues.

Bullying In Workplace

HPP CARES will not approve of any sort of discrimination. All staff must participate in UB training. UB training seeks to raise awareness of the mental shortcuts that lead to snap judgments—often based on race and gender—about people’s talents or character. Its goal is to reduce bias in attitudes and behaviors at work, from hiring and promotion decisions to interactions with customers and colleagues.

Mental Health Matters

6 strategies for managing and supporting mental health at HPP CARES

HPP CARES will not approve of any sort of discrimination. All staff must participate in UB training. UB training seeks to raise awareness of the mental shortcuts that lead to snap judgments—often based on race and gender—about people’s talents or character. Its goal is to reduce bias in attitudes and behaviors at work, from hiring and promotion decisions to interactions with customers and colleagues.

  1. Survey employees about mental wellness in the workplace. Many companies implement stress management programs — and that’s a good start. However, using surveys to improve mental health at work builds morale and shows that leadership cares.
  2. Help employees reduce — not just manage — stress. Once you’ve identified the main stressors, make it a priority to address employee mental health in the workplace. If flexible hours or telecommuting will help people juggle work and life, get on it. If resources are an issue, staff up, contract out, add budget or shift gears to put some projects on hold.
  3. Ensure employees are taking time away from work on a regular basis. While burning the midnight oil seems noble and can net short-term results, it often leads to burnout. Challenge your people to regularly rest, recharge and connect with loved ones to help them stay mentally engaged.
  4. Make time for fun and relaxation. Whether it’s playing games or just making time to chat, having fun with coworkers increases productivity and builds trust. It also relieves stress by forcing a cognitive shift in how stressors are viewed and creates a positive emotional response. Plus, laughter triggers relaxation, thus reducing stress all on its own.
  5. Keep an eye out for depression. According to the Partnership for Workplace Mental Health, 70% of the workforce suffers from depression — and not all of them are aware of their condition. Nevertheless, only 15% of employers train managers on how to recognize depression and intervene to help with employee care. Managing and supporting mental health at work can save employers $2,000 annually per employee on costs associated with health and productivity. For more information, contact Mental Health America or the Partnership for Workplace Mental Health.
  6. Provide support and employee care. Make sure your company provides employee mental health benefits and services — including everything from individual and couples counseling to group therapy. Employee Assistance Programs (EAPs), for instance, provide access to services that allow employees to reduce stress related to childcare, housecleaning and running errands.

Privacy

All Leadership and Staff must sign a NDA to ensure the integrity and safety of all participants’ information.

EDUCATIONAL SEMINARS & MATERIALS

Multilingual educational seminars currently being offered via Webinar or Online via Self Pace (24/7) educational portal. Both options have been cultivated to properly meet the group (Youth, Adults, Seniors, and Persons with Disabilities) for which the material is being presented.

HPP CARES CDE publishes a variety of multilingual materials that have been cultivated to properly meet the group (Youth, Adults, Seniors, and Persons with Disabilities) that contain timely and useful resources and educational information. All materials are available online, by email or in print.

Complying with Title III of the ADA.

Headquarters

100 W Broadway, Floor 300, Long Beach, CA 90802 Call 562.281.8861 Fax: 833.238.8801 [email protected]

Parking

Street Parking (Quarters or Debit Card)

Attached are local Parking Structures.

Hours of Operation

Monday to Friday: 9:00 AM - 6:00 PM

Saturday: By Appointment Only

Sunday: Closed

HPP CARE CDE is committed to protecting our clients’ personal information. Read our Privacy Policy to learn more.

Progress

HPP CARES CDE's accomplishments these past few years have been significant and all-encompassing; striving to advocate under the National Coalition for Equities’ umbrella to maintain a powerful community voice among the Federal and State regulators and major private sector corporations to address public policy issues, and to focus on the wealth & income inequality affecting affordable homeownership and small business growth. With the NCFE, HPP CARES CDE’s outreach efforts have led to an increase in corporate social responsibility and consumer protection. We have been able to reach more people, collaborate with more companies, meet with more regulators, all in the name of helping deserving individuals become sustainable homebuyers, successful small business owners, protected consumers and empowering California communities. HPP CARES CDE is at the forefront of helping people of color become partners in our mission to reduce income and wealth inequality and build stronger futures for all minority groups.